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Cessna celebrates 20th anniversary of Greensboro Service Center

Cessna has marked the 20th anniversary of its Greensboro Citation Service Center. The facility, located at Piedmont Triad International Airport in Greensboro, North Carolina, is one of the busiest in the network of company-owned service centres.

Greensboro is one of 15 company-owned service centres offering maintenance, inspections, parts, repairs, avionic upgrades, equipment installations, refurbishments and other specialised services for Cessna’s line of Citation business jets. The 137,300ft² facility, of which 69,000ft² is outdoor ramp space, recently added the Caravan single-engine utility turboprop to its FAA Part 145 Repair Station certificate.

Greensboro started servicing customer aircraft in December 1993 and held a grand opening in May 1994. In 2008, it doubled its original ramp area to accommodate more aircraft. In recent years Cessna has stationed mobile service units within the Greensboro service area; these specially outfitted trucks carry many of the tools and equipment found in Cessna Citation service centres and can perform a variety of service-related procedures up to and including engine exchanges.

“This year, we’ve brought into service a third mobile service unit supported by our facility,” said Jim Heasley, who has worked at the Greensboro Citation Service Center for 16 years, including the past three as general manager. “Our unique location along the eastern seaboard and the tremendous value we offer operators has allowed us to grow offsite support from 400 service events several years ago to more than 1,100 this year.”

Between its on-site and off-site operations, the Greensboro Citation Service Center has a complete line of airframe and engine maintenance, inspection and repair capabilities, as well as full avionics troubleshooting, repair and modification capabilities. The facility has a team of about 100, including 75 technicians with an average tenure of 12 years. The FAA has awarded Greensboro with its Diamond Award for five straight years, recognising that safety and technical knowledge training for maintenance specialists exceeds the standard FAA requirements.

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