Katie Papoutsis, manager of customer experience strategy and operations at Bombardier, explains how the OEM works to perfect business aircraft deliveries for its customers.
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Izzy Kington
Izzy has been part of the Business Jet Interiors International team since its second issue, and the editor since 2011. She also edits Auditoria and Railway Interiors International. Outside of work, Izzy is rediscovering her love of art by learning how to paint with watercolors.