Supporting its component repair and overhaul endeavours, Duncan Aviation has added five new technical representatives to meet a need for advanced technical support and training for accessories, avionics and instrument services.
Duncan Aviation component tech reps are experienced experts in their fields. They advise, teach and support customers, OEMs and internal company technicians.
In the last three years, Duncan Aviation has heavily invested in its Component Services division, adding new capabilities and inventory. The company has added exclusive support for many OEM avionics and accessories units. With these new authorisations, Duncan Aviation Components Services manages the repair and exchange capabilities, including quotes, AOG events, technical support, warranty claims and maintenance contracts.
The company said the increased capabilities and customer base have affected demand for advanced technical support. Each tech rep, in their respective areas of expertise, identifies the test sets, tooling and training necessary.
There are five new Duncan Aviation component tech reps.
Jarrod Bovard is an avionics instruments tech rep specialising in weather radar, HSI and flight director indicators. He frequently is the liaison with OEMs to acquire appropriate documents and paperwork to perform specific repairs.
Josh Hull is an accessories tech rep specialising in landing gear and hydraulics. He is instrumental in setting up new capabilities in the Accessories Shop in Provo, Utah.
Avionics tech rep Steve Krings has 41 years of experience troubleshooting aircraft autopilot instruments. He conducts technical training in the shop about how these systems work with the aircraft.
Scott Samuelson, avionics tech rep, has 38 years experience at Duncan Aviation on the electronics bench, calibrations lab, training and safety. His areas of expertise are gyroscopes, NavCom, HSI flight director, and ELE. He is the Duncan Aviation administrator of electronic training classes in partnership with Southeast Community College in Lincoln, Nebraska. He is instrumental in recruiting component technicians.
Rod Walther is an avionics tech rep with more than 28 years on the NavCom and APT teams. His areas of expertise are NavCom, FMS, HF, ELT, DME, transponder, and audio.
These tech reps join accessories tech rep Jerry Cable and avionics tech reps Curt Campbell and Rick Conner.
