Planet Nine Private Air has selected Satcom Direct as its preferred connectivity supplier. The operator, which is headquartered in Van Nuys, California, has acquired multiple Plane Simple Ku-band terminals to upgrade its fleet over a three-year period. Its Bombardier Global Express airframes are already being equipped with the connectivity solution.
Installation of the SD Plane Simple Ku-band terminals, which have been purpose-built for the business aviation sector, will give Planet Nine passengers and customers access to the Intelsat FlexExec network. In addition, the SD FlightDeck Freedom datalink service will be added to the cockpit. The agreement also includes award-winning 24/7/365 global customer support, multilingual services, cybersecurity solutions and access to certified connectivity training.
Activations of the first Plane Simple Ku-band terminals and FlightDeck Freedom services are already underway or scheduled for five of the Planet Nine aircraft. The first two Bombardier Global Express have already been redelivered with the Plane Simple Ku-band terminals installed and activated. A third Global Express is imminent, with a further two aircraft to be equipped with the technology before the end of the year.
“Planet Nine exemplifies how retrofitting our Plane Simple antennas can breathe new life into an airframe,” said Michael Skou Christensen, chief commercial officer for Satcom Direct. “These aircraft are designed to last for more than three decades, yet the technology is changing on a daily basis. We have designed agnostic systems that future-proof aircraft, and we know this ability to continuously update the connectivity offering was a major factor in Planet Nine’s decision to engage our services, products and support capabilities. The addition of our hardware and the Intelsat FlexExec service will deliver an impressive new suite of reliable connectivity options to Planet Nine’s elite customers worldwide.”
The mixed fleet of 32 airframes features predominantly large-cabin aircraft, including Bombardier Global, Gulfstream and Dassault Falcon airframes.
“Our clients expect cutting-edge aircraft, comfort, safety and best-in-class customer experience as we deliver distinctive service to discerning clients,” said Matt Walter, co-founder of Planet Nine. “Passengers expect broadband connectivity as standard, and we have chosen a solution that definitively differentiates our business. Adding services that have been innovated by aviators for aviators and purpose-built for business aviation users elevates our offering to a whole new level. Selecting the right partner to offer consistent, reliable, global connectivity from a single resource that also delivers outstanding customer service adds real value to our offering and to our customer experience.”