Satcom Direct (SD) has signed an exclusive supplier agreement with Austria-based aircraft management and charter operator International Jet Management (IJM).
SD will exclusively provide voice and data services and flight deck communication functionality to the existing and future IJM fleet. In addition, IJM is implementing the SD Pro data management platform to synchronise flight operations, and will call upon the 24/7/365 SD customer support team for troubleshooting and technical support.
Each tail in the IJM fleet now benefits from its own tailored SD suite of services. The agreement includes the provision of hardware, with routers from the SDR series supporting customisation of aircraft connectivity, as well as access to SD software for passengers and crew. Jet ConneX and SwiftBroadband from Inmarsat and Iridium services have been chosen to deliver high speed data transfer and global voice capabilities. In the cockpit, SD FlightDeck Freedom provides datalink functionality, improving situational awareness and flight deck communications.
SD is also working with IJM management to optimise the SD Cybersecurity Threat Monitoring service, a module accessible through the SD Pro operating system. The system constantly tracks inbound and outbound threats while delivering real-time, centralised visibility of the cabin network. Unusual network behaviour is highlighted using a variety of threat analysis, prevention solutions and human expertise.
“We are an expanding mixed fleet,” said Robert Schmölzer, managing director of IJM. “This necessitates partnering with a company that offers a versatile suite of connectivity services to support the varying needs of each aircraft from the short-range Learjets to the ultra-long-range Gulfstream G650.
“We also recognise the growing threat of cyber events on private aviation and welcome the opportunity to implement processes that mitigate them and keep our customers’ data safe. The broad range of connectivity competence, the flexibility of service provision and the cybersecurity products contributed to our selection of SD as our exclusive provider.”
“The ability to package our hardware, software, cybersecurity and connectivity services to support the very different requirements of a mixed fleet of some 30 aircraft simplifies connectivity management for IJM,” said Michael Skou Christensen, vice president, international, at SD. “It makes flight operations much easier by synchronising all of the operational elements across the fleet into a single dashboard. Accessible by all members of the flight team, the SD Pro platform improves efficiency, communications and streamlines the operations, which improves the flight experience for everybody.”
